Thursday, August 27, 2015

Dear Bank of America,
Today was a difficult day. I watched from above as my daughter remembered my death, 11 years ago to the day. She recalled losing me to a long battle with cancer. She grieved my loss and worked with her father to take care of arrangements.

My husband worked for you for over 40 years. He was loved by his co-workers and quite well known within the SeaFirst/ Bank of America community. When he and my daughter sat down in your Kirkland, WA branch to close out my account, they were surrounded by many longtime friends and colleagues. They provided my death certificate and closed all of my accounts.

I’m sure you can understand my frustration and confusion when I tell you that my daughter, *****, receives a credit card application from your bank at least twice a year. What’s odd is that I never even lived in her home. The address you send the applications to didn’t even exist 11 years ago when I made my move to heaven. *** has called the bank several times to get this stopped but she hasn’t had success. She has been told that she needs to furnish a death certificate and prove my death. Didn’t she already do that?

I do not need a credit card in heaven. I have everything I need and more. What I do need is for you to stop sending these painful reminders of my absence. I don’t need you to bother my daughter or my husband anymore by telling them this problem is theirs to solve.
Thank you ahead of time for taking care of this. I will appreciate a mailed response from this letter to my daughter,**** at the address indicated.


Thankfully,










*****
C/O ****

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